FlyerTalk Forums - View Single Post - EWR - reserved class not ready, pay for upgrade?
Old Apr 6, 2012, 11:07 pm
  #4  
Doc Savage
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Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
Cool

Originally Posted by em0616
Hi,

I had a reservation at Budget this week at Newark, coming in all
exhausted from my transatlantic flight.

The lady at the counter told me that there is no Economy car available. I insisted to wait, and she spent the time, trying to get me to upgrade to other classes for $20 extra a day, then $10 extra day, and finally she offered me a compact for $5 more. Is this normal?

The last few times I rented at Enterprise, if they did not have Economy,
they upgrade me for free to compact, and once even to full size.
Total BS. You had a reservation, they need to give you an acceptable car at that price. They were trying to upsell you.
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