Flight/Origin-Destination:AC033, YYZ-YVR
Date: April 5, 2012
Cabin: Y
Status: E

Pre departure
Was check in quick and efficient?

Yes -- connected from AC877 (FRA-YYZ), was originally booked on AC151 (YYZ-YVR, 3 hours later), but AC877 arrived early and agent agreed to put me onto the earlier AC33, arrived home 3 hours earlier, great!

Did you use priority security (if eligible) and if so, was it quick and efficient?

Priority security closes at 6:30pm -- pity, there was a long line, it was pretty tight at the end. Why closing at 6:30 pm, if there are still plenty of pax?

Was priority boarding offered (if applicable to your status) and efficient?

Yes.

If there was a delay, did the gate agent provide timely updates? N/A.


Onboard - Y cabin:
Were the crew professional & well groomed? Yes.
If there was a delay, were you provided with timely updates? Small delay, good update.
Was the IFE activated on the ground? No, only at push back, when it was useless since we first had to endure the usual safety video.
Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 30min?
How was the quality of the meal/Onboard cafe? N/A.
Did the cabin crew offer water regularly throughout the flight? Yes.

Post departure
If you have checked baggage, did it arrive within reasonable period of time?
25min, acceptable; despite priority tag, baggage arrived later with the other bags.


Overall experience/any other comments

Pretty normal flight, FAs "reasonably friendly" to "very friendly", despite the late hour, no grumpy faces and committed to help passengers finding space in the overhead bins. I was pretty satisfied.