Originally Posted by
MSPeconomist
I tried the Dylan once and the service was so amateurish that it was almost funny. For example, when I asked for a restaurant recommendation and reservation because their restaurant, where I had booked a table, was closed for a special event, the young kid at the concierge desk gave me a tour book and said that I could read the descriptions myself!
I agree: I stayed in one of the Dylan's new rooms last July and was underwhelmed by both the room design AND the service. I won't stay there again.