Originally Posted by
MSPeconomist
I've been a fan of the Hotel d'Europe over the years but I'm not fond of their recent renovations.
I tried the Dylan once and the service was so amateurish that it was almost funny. For example, when I asked for a restaurant recommendation and reservation because their restaurant, where I had booked a table, was closed for a special event, the young kid at the concierge desk gave me a tour book and said that I could read the descriptions myself!
Huge fan of de l'Europe in Amsterdam (3 stays in 6 months since the reno )
What I do appreciate about it :
. great location (amstel canal) , close to everything (10 min walk at max)
. good service (not a lot of rooms) and, when you become a regular, they really take care of you (last time, booked a junior suite and ended in a deluxe suite)
. love the reno (and the good point about the reno is that now, since everything is brand new, it is hard to find "shoebox" size rooms, compared to before when picking your room was quite risky)
= design tone is modern, all usual luxury amenities included, nice bar (The freddy)
What I would say, however, is that service at this hotel can be quite slow at peak times and that there are a few things that still need to be sorted out even after one year of reopening (especially breakfast service, room service during the night with only one person taking care of it, meaning that you can wait more than an hour for a simple meal).
However, to me, despite its lack of recognition on this board, De l'Europe is one of the main contenders, especially if you're not so keen on old school / bland design (IC Amstel) or Pulitzer ( so many "bad" rooms).
If anyone has any specific questions about this hotel, ask !