FlyerTalk Forums - View Single Post - A disappointing experience - or a reflection of how things are?
Old Apr 5, 2012 | 7:37 pm
  #142  
brkandjfk
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15 Years on Site
 
Join Date: Oct 2009
Location: SAT
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Posts: 637
Tact:

Tact is what allows us to honor both honesty and compassion in difficult conversations. It lets us speak truth in ways that other people are able to hear without becoming too threatened or hurt. To be tactful means choosing our timing as well as our words. Tact requires that we put ourselves in another person’s place and think about their circumstances and feelings.
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