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Old Apr 5, 2012 | 11:51 am
  #12  
ernestnywang
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Originally Posted by pssteve
I got the same response after entering an AA 6 character PNR. Cleared cookies and a lot of other trash and reboot but got same response from CX.
Originally Posted by phlashba
That's because AA PNRs will not work in the CX system. If AA issued your ticket just call them and ask for the Cathay PNR which will be different.
Originally Posted by NotHome
Good luck with that. Virtually impossible to contact CX by phone. You will only get a busy signal.
If getting through CX is a problem, pssteve can call AA to get the CX record locator.
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