Originally Posted by
nwrep2009
Sounds like you were having a bad day and bad luck. Delta did nothing wrong here, you should just shrug this off and move on. It could happen on any US carrier. Cheers.
OP could have said the same thing in the case of the medical emergency; person had a bad medical day, could happen to anyone, not his/her problem, why go the extra mile. Cheers.
There is something to say about rote 'follow the rules' mentality, thus pissing off a family of frequent travelers, and bending the rules in the case of split family (OPs choice, so not THAT much sympathy) and a deserted F cabin.