Originally Posted by
loverofpeace
Is it still possible for me to combine two of my mileage plus accounts with the same name on them free of charge? One of them was formerly my Continental one and I missed the boat on the previous combination offer prior to the official merger.
My accounts didn't auto merge because I have a Jr. on the end of my name. The SHARES system handles this differently than the United system used to.
I was not able to merge them using the online tool. I started working with CO and UAL in January, and finally got them merged this week.
You will need to call them, and hope you get an agent that is useful.