Originally Posted by QFCHC

I got a really great fare quote from Virgin AU for a trip from NZ to the US, and I'm thinking about making the jump over from being a Qantas flyer.

I'm not a frequent flyer. I travel to the US from NZ once a year, and usually do 1-2 other international trips a year (this year CHC-Malaysia on Air Asia and CHC-Tonga on NZ).

Is it likely to be better for me to join elevate or velocity?

My routing if its relevant will be

CHC-BNE-LAX-SF
NYC-LAX-BNE-CHC

The domestic segments are Delta. If they had booked me on Virgin America for the domestic segments, the fare jumped up (although I'd prefer the flying experience of Virgin America v. Delta).

My initial experience with Virgin was interesting. Much nicer customer service on phone, offered to hold the booking 3 days, but took 3 calls before I finally successfully received the emailed itinerary. The other positive was that the customer service agent very enthusiastically told me the options for travel from Brisbane airport into the city (since I will have a long connection if I take the flight), seemed very genuinely wanting to be friendly and helpful.