The gall of this post is monumental. We have on the one hand Empress, who is consistently the most helpful and interesting source of information for Air Canada and Aeroplan users. Then we have this mealy-mouthed specimen who in the very post attempting to deprive the board of its most useful single resource continues to repeat what he/she/it knows to be a falsehood.
I think that few, if any, users of the AC forum would shed a tear if the starter of this thread were to be given a brief time-out instead of Empress. My idea of brief would be a couple of centuries.