Originally Posted by
rmani
I am preapproved for an amex platinum card through their website. Then my mom get's a 100k mile bonus offer which she doesnt want, so I call and try to apply, at which time the rep tells me I'm not the person who received the promotion so i'd have to go online to try and apply. I just did and I was declined. Does this make any sense?
Amex pays for those 100K and therefore targets specific demographics to win customers. Targeted means targeted. And, in your case, Amex was correct. You are willing to take the card without the bonus, why would they "pay" more to get you as a customer?