Currently at the property. Despite the generous Platinum benefits and wonderful staff, I can't possibly recommend this hotel.
Platinum guest and was allowed to check-in early/assigned a "Club" Room on the 22nd floor (25 total floors and the actual club is on the 24th floor). The room is small and just awfully laid out. Upon entry, there is (way too much) closet/storage space on the left and the bathroom on the right. The bathroom (shower, sink and toilet) take up more than 50% of the room. In the center of the room is the shower which is in glass (yes, the shower is in the center of the room in glass).
Continuing down the short hallway past the storage/bathroom is the queen size bed on the right and dresser drawer on the left (yes, even more storage!!). Unless you are staying for a month, there i just way too much storage (i.e., wasted space). Closets, drawers and the bathroom dominate the room. Above the dresser is the small'ish flat panel TV. Between the bed and the glassed shower is a very small aisle to squeeze by.
Continuing in the room after the dresser and bed is a desk (yet more furniture) and one chair. If I had to estimate, I would say the bathroom is 60% of the room, the bed/dresser 25% and the desk/chair 15% (estimates).
Since the bathroom is all glass, it is impossible to go to the bathroom at night without disturbing the other party in the room. There isnīt a night light in the bathroom, so it is either pitch dark or bright. Try navigating a new room in the pitch dark to find the toilet without waking someone.
The other reason why it is difficult to do anything without waking your roommate is the nonsensical layout of the light switches. It's almost like the property used a random number generator to determine light switch placement. Touch one switch: get the entry hall lights. But, the adjacent switch is for the lights near the windows on the other side of the room. The next adjacent switch will be for the blinds. Good luck figuring out the bathroom light switch at 3 AM in a strange room. Fun times....
On the bright side, Platinum benefits are generous. I was allowed to check in early. Platinums are given the 500 point amenity plus breakfast eiher in the club or downstairs restaurant (buffet). There was also a small bottle of port in the room which I did not drink or take with me.
Another downside was a potential dropped ball. When I checked in I inquired about a junior suite or suite upgrade. The only juniors available were smoking. I told the front desk I would be willing to move if a non-smoking room opened up. No one from the property reached out to me so not sure if that meant that a room didnīt open up or they forgot.
The gym was also a negative. Clearly, like the rooms, the property was more concerned with style over function. The property has 25 floors and the gym had a grand total of one adjustable bench in front of a rack of dumbells. There were also cardio and weight lifting machines...but, in such a large space and large property, it is amazing there is only one bench. Very cool looking gym and large footprint, but not well thought out in terms of equipment. The space is large enough for a much more robust selection of equipment.
Despite being the only game in town for SPG members, I would not stay here again. Will write more later...