Originally Posted by
Critic
Your answer is right there in your quote:
Since you're starting with a zero balance and it's saying the Add Collect is the full fare, they may just be noting it again. Was your itinerary booked before Integration Day (March 3)?
It was purchased after the integration. Two tickets I purchased after this one didn't have the Add Collect section at all, then one I purchased yesterday had the Add Collect section again.