Originally Posted by
MikeFromTokyo
I find Aman's reservations departments, unlike many other hotels and resorts, to be a pleasure to deal with. All of my questions are thoroughly answered, and information about packages, rates, and activities have been promptly emailed to me. I feel no need to book through a third party.
I am trying to make a reservation for next September.
In 2 days it's already my fourth email and after having written three times that dates were in September I have received a confirmation for August...
Don't they read before answering?
Even the rate they confirmed is wrong.