Join Date: Jan 2003
Location: CTU/TFU(Chengdu, Sichuan, China) - MIG (Mianyang, Sichuan, China) - EWR/JFK/LGA/HPN (Great New York City Metro Area, NY, USA)
Programs: UA 1MM/AS MVP Gold/F9 Gold; Marriott Lifetime Gold; IHG Platinum; Choice Privileges Platinum
Posts: 986
Fees to use the free night certificate by Chase PC Visa Card's anniversary gift?
I got an email from Chase PC visa vard informing me about the anniversary gift of the free night certificate a few days ago. Today I called the line they provided in the email (the only to use this certificate) to book one night in InterContinental Hong Kong. After I got the email confirmation from them, I noticed there is a Hotel Fee of HK$303.05 (around USD40) listed and the total estimated cost will be HK$303.05.
I was confused thus called back for inquiry. None of the agents (it appears they are all PC agents) could figure out what this fee is. So they sent this inquiry to the hotel for further information and asked me to wait for the hotel to contact me directly about this.
So far I have not got any response from the hotel yet.
Have any of you experienced this issue before? Thanks.