Originally Posted by
prashok
Thanks muchly for the tips everyone!
To clarify, this was actually a personal award ticket due it being a family matter (so not an issue of the class booked, fare types, etc.) -- so showing them the miles accrued would be a no-go. Basically, they needed evidence that I traveled abroad for administrative purposes relating to my transport allowance, expense account, etc. as I'm going to be back in the States for the next few months...
I checked with AA and indeed, there is no process to retrieve past boarding passes. But I was able to use the Refunds website to pull up a copy of the receipt (showing LHR-LAX and LAX-SAN as 'used') and attached a car rental receipt from SAN upon my arrival, so hopefully that should do the trick...
OK, this explains a lot. I still don't understand how personal award travel to take care of a family matter affects transport allowance, expense account, etc., but I guess that's not relevant here. Hope your family matter turned out well and the company is satisfied with the evidence you provided. Thanks for the update.