FlyerTalk Forums - View Single Post - Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year
Thread: Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year
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Old Mar 29, 2012 | 3:32 am
  #446  
Starwood Lurker II
Company Representative - Starwood
 
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Originally Posted by andy3fan
Booked ITC Maratha for one night 4/18. I went in an did an upgrade request, and got this messages:

"The name on your reservation and the SPG account to which you're currently signed in do not match. Please sign in to the same SPG account you used to make your reservation."

No idea what to do, as I booked the res under my account. I even tried creating a new reservation again. Anyone else ever see this error?
Do keep us posted on the status of this issue.

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Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
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