Originally Posted by
MSPDeltaDude
First for me tonight.....
Checked in using a free night cert earned during the last megabonus. No mention of my plat status or asking if I want points or anything.
Is this typical when using a free night? I was also at a Residence Inn if that matter.
Thoughts?
It's not earthshaking, but it happens. Now, if you choose, claim your guarantee cash before you checkout or, if you'd rather, simply remind the desk clerk that you weren't offered the plat amenity and would like it. Judging by a number of posts here, you may be told by the front desk that your memory has failed you, that you did, in fact, already make a choice; you chose points.