Flew in from Amsterdam on Saturday afternoon on Delta and we came in to Terminal 4. I'd never done that before on an international arrival and the initial appearance was much more welcoming than the usual dungeon atmosphere at Terminal 3.

The immigration lines were incredibly long, which it seems is the norm these days. After about a 35 minute wait, I was finally at the short line in front of each agent's station. As I was waiting, I noticed a Border Agent about two stations down, suddenly close her station, and then come over to the agent that was at the station I was waiting.

She proceeded to berate him in an incredibly loud voice, something along the lines of "How considerate of you to sign my name when I wasn't even there. Nice to know you're looking out for me." She said more than that and in a clearly sarcastic tone. Meanwhile the agent had passengers in front of him and they all looked at this "crazy lady" in shock. To think she was also armed!

When she finished, she went back to her station, called over the next passenger to process, and as she was doing that, another agent came over to her station and the woman agent ignored the passengers in front of her and started venting at the agent who came to her station. Finally, after several minutes, she turned to her passengers, apologized, and then began processing them for entry.

I still can't believe what I saw and how this whole thing played out. If I were the passenger who was being processed while she came over to yell at "my" agent, I really don't know how I would have reacted. I think I would have been as shocked as the agent was who was being yelled at!