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Thread: American Express Purchase Protection
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Old Mar 27, 2012 | 12:17 pm
  #290  
motytrah
 
Join Date: Jan 2007
Posts: 5,679
Originally Posted by JoeSixpack
Who was the shipper? I had the same thing happen with FedEx. The merchant shipped a back-ordered product without telling me and I was out of town. Never received the merchandise. It was left sitting at my door for over a week. I called FedEx and they had the merchant send a new item and paid for everything.
It was FedEx ground. Which used to be RPS. In general if I have a problem it's almost always FedEx ground.
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