Originally Posted by Ancien Maestro

Having said the above, the value we received at the Trump is more than exceptional. We had an electrical problem where the fuses were blown out of the hallway and bathroom lights overnight. I forgot to mention it to the staff. Was going up the elevator and worried if it was going to be dark tonite. Entered the room, and voila, the lights worked. This service I never receive at any of the Fairmonts.. in fact its a bit of a chore and follow up just to get a light bulb changed.

Yesterday, we went Hanauma Bay, and the Trump Waikiki concierge provided us with not just one bag, but two beach bags full of towels, fruit, sunscreen, etc. If this was a Fairmont, dare I say they would charge me at least $85 for all of that. I haven't checked out yet, but I haven't been nickled and dimed here at Trump as I normally do at Fairmont. Which is breath of fresh air to say the least.

The only thing that Trump should do, and I'm not sure if this is actually the hotel, but the someone has got to get rid of the Cuisinart TFal cookwear. That stuff just peels off when cooking and is a carcinogen.

Other pluses, includes slippers, concierge assistance (3 times they printed out directions and three times it was there for me when leaving).. btw, Fairmont does not print out and have it ready a concierge, in fact I would be lucky not to call an answering machine at concierge.. the concierge is always accessible by phone, or main floor at Trump.