Dan-
Part of the problem IS airlines offering 'us the world' to keep flying them. The value of their programs should be on an absolute NOT a relative basis to its customers. Instead of ratcheting up expectations that they either can't deliver and/or sustain, just keep the core program in place from year to year. Which BTW will insure that the programs are primarily servicing their true loyalists, not the cream-skimmers who f;it around from year to year in search of incremtal advantages in other programs.
Continuity gives us the chance to get to know and get comfortable with our programs.
I don't NEED 'the world to keep flying with UA, I just need their forthrightness (and hopefully keeping 2001 program intact, even with no 2002 addons.)
I always appreciate your opinion and all FTers that take the time to post!!
Stay safe in NYC.