<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by NJDavid:
[B]And while you're considering those, consider if the airlines should be allowed to change without a year's notice (as they did):
*The entire process by which upgrades are granted (chenged immediately and without notice)
</font>
The devil is in the details. If I had to answer the question as stated, I would say that the entire process should not be changed. But I suspect that the reference is to the auto upgrade policy at CO, whereby folks do not have to call in to get the upgrade but the upgrade is handled automatically (as has been standard policy at United for many years). I have no problems with automating the upgrades, immediately and with no notice.