Are we missing the point here?

Yes, they have their rules that say they can do anything they want.

I think what some of us are saying is that shouldn't be so. That there should be consumer protection rules that prohibit one-sided "catch-all" terms that allow the airlines to do whatever they want.

We're not talking about how the rules read now. We're painfully aware of that. We're talking about what many of us think the rules should be.


[This message has been edited by PremEx (edited 09-09-2001).]