Thanks for that post. Sometimes we forget that some of our community are not only new to us, but also to this genre of community. Of course,hearing themselves described is likely to have little or no effect on the behavior of trolls themselves, but it is a nice refresher course to read again the only effective course of action:
don't feed the trolls.
Said by one who frequently (and stupidly) believes that some calm and logical response will enlighten the troll