"Making your paycheck less possible since April, 1996"

The attitude and sense of entitlement of employees like NonRev99 is exactly why I stopped flying United. It's shocking to me to see his/her sort of thinking put in print. UA has lost a couple hundred thousand dollars of business from me over the last 6 years because of this kind of attitude.

I fly CO, which aggressively pursued my business and then treated me like gold for the first four years I flew them when they were moving "from worst to first." Unfortunately, success appears to have gone to their heads and they are starting to show signs of arrogance, although so far not as bad as what I encountered towards the end of 15 years of flying with UA, mostly as a Premier Executive. If they continue to slide, I'll start looking elsewhere again, but they really did have a remarkably good product in the late 90's.

I'm really glad this thread came up, because I was thinking of giving UA another try, seeing as how I live in a UA hub and it would be ever so convenient, but this is a very good reminder of why I stopped flying with them in the first place.

BTW, CO non revs, including pilots, almost always sit in the back.

[This message has been edited by dgolds (edited 11-21-2001).]