Oh, I'm perfectly clear (okay, REASONABLY clear) on how this work. My question is WHY it works this way. United's own customer surveys show that the number one priority for frequent flyers is to have an open seat next to them. They invented new rules for Economy Plus to increase the odds of that happening for Premier flyers in coach. But, they fail to believe that the same holds true in First. Why wouldn't they begin putting their crew who need to get somewhere into coach first? I'm telling you, it sends a message to me that crew wouldn't be caught dead in coach.

IowaSun