Any suggestions?
After booking what was available on my first OW ticket to return from AKL- HKG-JFK -DCA on January 2 - I have been waiting for the new CX award system to become operational so I could re-book my return to about 2 weeks later when I want to return - so we have max time in NZ. Of course, while I have no problem with CX availability for mid-January 2013 - no AA award seats have been released for last leg from JFK-DCA. The only way I got this leg originally was to make a special request and the AA fairies granted the award seats - allowing me to book the OW ticket. I once again asked the agent to place a special request for award seats for this same flight about 2 weeks later thru an appeal. Unfortunately, it was denied.
Any suggestions on how to proceed? Would speaking to a supervisor help ? I would love to get my dates settled as I want to start making reservations for accomodations.
Thanks
Joyce