Originally Posted by
ATLCDG
While I cannot speak for you, I have generally been treated, ethically, respectfully....and we have an agreement....I give them my money...and they get me from point A to point B, in safety....and varying levels of confort depending on my ability to pay with whatever resources are at my disposal. It is all up to me.
This begs the question, how many people give airlines
their money...and they (the airlines):
1) get me from point A to point B, in safety
2) provide miles in the process.
I will readily admit, that DL will lose 70% of my total segments / 60% of my BIS MQM flown in 2011 and 2012 should point 2 be omitted. And by that I don't mean I add in an extra 1 or 2 stop overs. These are actual flights meaning a drop in the number of times I step onto a plane by 70%.
I am guessing that flyer like myself are a minority and I am sure DL could find ways to find replacements, but if nobody take my slot, it means less revenue for DL. That is the type of risk management that DL has to take into consideration.