FlyerTalk Forums - View Single Post - Devious Hyatt.com change: See More Room Types
Old Mar 24, 2012 | 10:09 am
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baliktad
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Devious Hyatt.com change: See More Room Types

I am used to searching for the best rates available on Hyatt.com. Even if I know my dates, this usually requires several passes to check the Daily Rate, packages, special rates like AAA or Costco, and my corporate rate. Normally, hyatt.com would show me all rates for a given rate type: King/2 Doubles/Regency Club/Suite.

Now, however, there has been a change to show only the first 2 rates by default, and hide the other rates until you click "See More Room Types." This is particularly devious because the rates you see may not be the lowest available rates. Here's an example of an upcoming rate check for the HR ORD. By default, when searching for AAA rates, here's what shows (note the advertised 116.10 rate in the upper right that isn't even shown):



You have to click "Show More Room Types" to actually get the regular King room:



This change takes less focus off the cheapest rooms available, and gives more attention to the various other offers available, typically packages that bundle parking, late checkout, or other city features that are rarely worth the premium.

Boo to Hyatt for making this change and attempting to hide their lowest rates.
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