Mr. Petersen, I am disappointed in the temperance (sic and

) of your response to
hungrytraveler. Given that you are providing this board free (

)and that it takes your time and your staff's time away from the paying customers, for which
hungrytraveler is apparently ungrateful (

), I wish that you had given him an angry-enough answer to be worth a
two-week self-suspension -- most people I know would be even more upset than you were, if they read a complaint like the one that started this thread.
Please keep up the good work (

); the majority is solidly with you.
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"Yes, but at least mine will be found in a first class seat." -- Peattie and Taylor