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Thread: Why can’t business class award seats be booked on Delta.com for Air France flights?
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Old Mar 23, 2012 | 5:04 pm
  #188  
timzheng
 
Join Date: Apr 2009
Posts: 178
He didn't say it's an IT issue. And the entire leadership team at Delta is aware of it? So what is this issue about?
Originally Posted by Ringside
I sent an e-mail to SkyMiles VP Jeff Robertson regarding the situation and here is his reply:

Thanks for your note. I’m well aware of the situation and so is the entire leadership team here at Delta. We have put some postings out on our website with respect to the issue and we continue to apologize for the inconvenience. I assure you that we are doing everything in our power to fix it. The issue however is more complicated however than anyone would expect.
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