FlyerTalk Forums - View Single Post - UA-operated flights booked in 'R' inventory earn 0 miles?

Mar 23, 2012 | 1:21 pm

#14

GUWonder

Suspended

Join Date: Jul 2001

Location: Watchlisted by the prejudiced, en route to purgatory

Programs: Just Say No to Fleecing and Blacklisting

Posts: 102,077

Quote:

Originally Posted by hobo13

I upgraded a friend on paid UA metal using a CR1. She credited the UA flight to US. For the pre-integration outbound, the miles posted fine. The return leg was post-integration, and UA sent the booking code to US as 'R' which US says doesn't earn miles.

Argh. Do I tell her to contact UA to have them send over the proper booking class?

This is ridiculous.

For such situations, I have contacted the partner airline program operator (i.e. US in your firend's situation) whose program didn't post the miles and submit a copy of the ticket receipt showing the class of service booked.

Thanks for the information. When in such situations in the future, I might just credit the flights to a UA account at the gate instead of having to deal with chasing down mileage credit.

Reply