On this basis I would say Palazzo Sasso in Ravello. Not the biggest or best rooms and bathrooms I have ever seen but the staff there make it so special. Many of them seem to have been born in the village just down the hill, which I appreciated for the local quality it brought. I found the service to be absolutely world class, while still being intimate and relaxed and very much "of its place".

And the view.... We arrived there in the dead of night after long travel delays caused by Italian air traffic control strikes. I will never forget my first sight of the sun striking the water as I threw open the windows on our first morning. A meal or drink on the terrace is a wonderful experience.