Originally Posted by
DCtoLondonFlyer
Hi there,
I'm a complete newbie to Hyatt, but have a work trip in mid April where I was lucky enough to get a room at a Hyatt within company policy. After booking the room, I signed up for the GP program, and I applied for the Chase card and was instantly approved. It now appears in my Chase.com but I haven't received/used the card yet.
I know I need to use the card to get the 2 free nights, but do I need to use it before the upgrade to Platinum will occur? Approximately how long does the upgrade take? Is it realistic to expect it to occur by the time of my Hyatt stay (checking in on April 9th).
Many thanks!
The Platinum status is not tied to the first use - not sure how long it will take for the upgrade to be in the system but it should be before April 9th for sure. Do remind at check-in that you are a Platinum member since in the past, status at the time of booking is attached to the record and not updated at check-in unless done manually.