Originally Posted by scwam

If this is happening in Internet Explorer, then do this:
1) log into your UA account under Internet Explorer
2) On the first page where you see 60k banner right click and select "copy shortcut"
3) log out of your UA account and go to Google Chrome
4) Under Chrome, log into your UA account
5) After logging in, make a duplicate tab and paste your shorcut into that tab.
It should now display the 60k, if it still doesn't work then clear out all cookies and cache in chrome and restart it, log into UA and then duplicate the chrome tab with the copied shortcut again while still logged into your UA account