N.B. : My time zones are hard to work out backwards, but by my recollection, Jim was on there answering questions 2 hours and 45 minutes after the official chat session started - please correct me if I messed up time zones, but it seemed to go on for that long?

Jim is a REGULAR visitor to FT he indicated, and certainly recognised several of us by user name etc. Indicated quite a few senior UA staff visit FT. That's a testament to where Randy has positioned this Bulletin Board in the industry - well done, if the airlines make it a point to regularly read the user feedback and discussion.

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~ Glen ~