FYI - we are looking at other chat options. Our Webmaster called them last night during the session and complained about the slowness of the network because we own a 500-seat license. Their reply was that they don't recommend more than 50 in any particular room........ Needless to say we told them that with a 500-seat license - that wasn't what we bought it for. One of the hardest parts of our job here is dealing with technology suppliers, and as many of you know, there is no perfect supplier. But we will continue to look.