FlyerTalk Forums - View Single Post - Chirac Tax ex CDG now collected at the time of upgrade request vs at check-in
Old Mar 21, 2012 | 1:02 pm
  #3  
UAkls
 
Join Date: Jan 2005
Programs: UA PremExec
Posts: 732
Originally Posted by Baze
I really don't like this new trend, UA collecting fees and taxes for something you have not received yet then having to get a refund when you don't get it. This is in another thread that they are doing the same thing with the upgrade co-pays.
Indeed! Customers are essentially being required to make interest free loans to UA. In the case of a miles+copay, UA might have the money for months for a product it may never provide.
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