Date:Mar 19, 2012
Flight/Route:AC 847 MUC-YYZ
Status:AC-SE
Description:J5 R0 at T-7 when I requested an update at exactly T-7 days and was waitlisted. Still showing J5 R0 at T-24 when I checked in. Was # 7 on check-in list. Enquired at the check-in desk and was told that upgrade hadn't cleared, but chances looked good. Another enquiry at gate about one hour before flight, after discovering that a colleague, also SE, who was 10th on check-list, had been cleared. Was told that mine had still not cleared, but there were still 2 slots open and I was 2nd on list. At boarding, was told that I had not been upgraded.