Interesting the one level upgrade. I had my first experiance of "mystery Levels" that the hotels keep...

I booked a Deluxe Room at IC Malta, for a three night break. Ask politely and told they have upgraded me to a Deluxe Panaramic room.

I only asked as we are arriving late 23:45 on the first night, so with such a late check in and being in the hands of the night porter I wanted to get everything done in advance.

I did not see that room on the booking page, they only had four room types available.

Deluxe, Club, Jnr Suite, Duplex Suite. (no sign of a deluxe panaramic room)

When I asked they said they dont sell the rooms on the Internet and cannot be pre-booked, they are the next catagory up and that is my Ambassador upgrade, its basically a refurbed Delux room with the windows changed to go floor to celing.

Is this the normal?

To compensate for this I then changed my booking to 1st Night Deluxe room (Will only be in it to sleep after landing) and then 2 nights in the Club room, so awaiting to see if they upgrade to the panaramic on the 1st night and see what Mystery Level they come up with maybe they have a Club Intercontinental Panaramic Room and that would qualify for a catagory upgrade.

Anyone else experianced the Mystery Room Level?

Ths is my first experiance with IC's as an Ambassador.

I also have a booking with the CP Estepona for 5 nights as a Platinum they upgraded me from a Standard Room to a Deluxe room without any questions, arranged pick up from the airport (Gibraltar - at the boarder) and then offered me the chance to upgrade to a full suite for 50 euros a night (The rate difference on the booking is 89 euros a night from the Deluxe room or 109 euros a night from the standard room booked)