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Thread: Why can’t business class award seats be booked on Delta.com for Air France flights?
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Old Mar 20, 2012 | 11:29 am
  #88  
mtkeller
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Originally Posted by Ringside
Unfortunately everyone above you in IT and SkyMiles Marketing and many of your co-workers in customer service don't share your passion and don't care about the anger and frustration this issue is causing for many customers.
I don't know that it's fair to say that the ones in IT don't care. I think most IT professionals want their systems to work reliably, and when they fail, they're not happy. By all accounts, it sounds like this is something that was caused by changes AF made in their systems without consideration for how it would impact partners. Anyone know if there's an IT worker strike on in Paris right now?
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