FlyerTalk Forums - View Single Post - Why can’t business class award seats be booked on Delta.com for Air France flights?
Old Mar 20, 2012 | 9:05 am
  #80  
Ringside
 
Join Date: Jan 2002
Posts: 197
Originally Posted by rylan
This is a very major issue and its been broken since last week. If anyone is trying to use an SWU on AF, you're screwed... same with trying to book BE seats as people have noticed.

I know the "IT" link between DL/AF was not very good before, but come on... now its just totally broken. I wonder who is even working on this or if it has any sense of urgency or priority, or are resources being funneled to work on destroying whats left of the skymiles program to convert it to revenue based earning and redemption.
What makes this 1000 x's worse is Delta's lack of communication. If they could bother to simply explain the situation and give us updates, it would make a world of difference. Thus far they won't even officially acknowledge the problem.
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