SkyMiles replied to my e-mail! Enjoy the comedy of bad customer service!

My E-Mail:
There is no award availability on Air France from JFK to Paris in
Business class on any date. Something is wrong with your system. If you
even see a flight come up, if you try to book it, it says sold out. This
is for ANY date you can try. Please fix it.


SkyMiles Reply:
Thank you for contacting Delta Air Lines. We apologize for the
inconvenience caused while navigating on delta.com.

Currently, we are unable to view, assign or change seats for flights
operated by Air France at www.delta.com. Please contact Air France
directly to request pre-reserved seats on this portion of your journey.
I regret any inconvenience.

Mr. Ringside, thank you again for giving us an opportunity to respond
to your concern. We very much appreciate your Medallion loyalty to Delta
and look forward to the privilege of serving you again soon.

Sincerely,

Sean Smith
Online Customer Support Desk
http://www.delta.com