Originally Posted by
michael_v
I think they may be making progress. I can now see the Business seats on my dates, but still get the "sold out" message. Yesterday I could only see Economy seats. The day before that there were no seats at all. HTH
Edit to add: intra-European AF flights still do not show up.
Making progress would be acknowledging to customers that the bug exists instead of acting like we're crazy and just complaining about general lack of award availability.
Since agents aren't acknowledging the problem and encouraging people to book DL flights instead, maybe this is an experiment to see how much DL metal skypeso award booking increases when AF is out of the picture?