Originally Posted by
Weatherboy
I was on the flight 90 debacle yesterday at LAX; in my million+ miles with the airline, this was the first one where I was thisclose to calling 911 due to the situation getting out of hand.
One thing I did not notice in your post is what followup action you intend to take. Will you be writing or calling UA to complain?
UA can certainly be proactive here and reach out to passengers. Do report back if you hear from them.