My notes are at the office and I am not sure that all of us were looking for the same thing. It was said that the entire chat session will be posted here on the board at some point
However, I remember him saying that he was not happy with the changes. He had just completed three weeks of travel covering 40,000 miles and needed a little time to work on this. He said that an airline should not try to solve a problem by changing the rules. When asked if we should go transfer to another airline, he said we should give Delta little more time.
When I was online he took at least two questions from Delta folk. However, due to technical problems the first question did not appear on the screen. After one hour, the screen - mine at least - did not show any more text so I left the session and I did not return for the second session.
On Monday, Flyertalk will announce a special chat with Randy for those concerned about changes in the Delta program. Randy promised to reveal at that time some "inside information" that may encourage some of us to stay with Delta.
The maximum number in the room could have been around 44 persons, the largest number of whom had Delta icons. Most of the questions posted in the session seemed reasonably good choices [it included one of mine about Delta] and looked as though these Delta questions were coming to the forefront in the near future.
[This message has been edited by Xeno (edited 09-23-2000).]