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Thread: Errors in award availability on United.com: phantom space and the reverse
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Old Mar 19, 2012 | 1:32 am
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Originally Posted by TexasUA1
Hi SanDiego1K

This might be a very good issue to PM UAInsider about. Put a title in your message indicating the problem and mark urgent. UAInsider will forward the information to the IT people. UAInsider has been asking for specific examples from FTers so they can be investigated.

IT people may already be aware of the problem, but perhaps not. It seems like the IT people were unaware of a lot of things when they sped into this arbitrary deadline of March 3, imposed upon all the lower line employees by those in upper management who won out with their idea to switch to SHARES quickly, with inadequate preparation in many areas of the airlines.
This has existed long before the merging of the res system. I identified these LH issues two months ago.
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