Dear Randy,

I know from the live chat the other night that you went to ATL to meet with DL and to speak about the new changes. You also alluded to the reasoning that DL is using for making these changes.

Could you please enlighten us to a greater extent as to what DL is really thinking and what if anything we can do about it, people are dying to hear. (I know that you alluded to a lot of this during the chat, unfortunately only James and Opus17, besides myself were "there").

You also stated that DL fliers are not as "militant" as others, most notably United. Can you suggest what good militancy tactics could be employed to try to "change" the system??

As always, thank you very much for the things you do for us.

hfly

(ps. where are the 1000 bonus miles I won on the chat, lol.)