Randy,

As you're probably already aware, DL has made significant changes to their medallion upgrade program and once again they have done it in the middle of the year. I will not restate the obvious implications of the above.

There are already several threads on the DL board weighing the pros and cons of these changes. For the most part, the concensus is that there is limited upside and certain downside (of course, we're trying to bear in mind that there is not one kind of traveler, that everyone's needs are different; perhaps there is someone for whom this is the deal of the century).

The one thing I think everyone, or almost everyone, can agree on is that DL is potentially making a very big mistake and, certainly, they are going about this very big mistake in a less than stellar manner: replying to emails from top-elites with form letters.

While the news has yet to truly sink in, this might brake the camel's back for some of us--or at least those of us with options. No one really wants to do that, so I am therefore writing you to see if you can offer any suggestions in terms of fighting this battle as it is certainly not too late for DL to abridge some of these changes.

Thank you for your time and this forum,

The Scribbler